Returns/Exchanges

Returns
If you are not completely satisfied with your order, you can return it. Return items are accepted if returned within 14 days of delivery. Shirts must be unworn and unwashed. Please fill out the form found on your packing slip, and include it with your return.

Exchanges
We only replace items if they are defective or damaged. If you would like to exchange an item, fill out the form on your packing slip and send your order back to us. We will ship your exchange item at no extra cost.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale Items
Sale items are final and not eligible for a refund.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

To return your product, mail it to:

Hatter House
Attn: Returns
1550 Larimer St. #103
Denver, Colorado 80202

We don’t guarantee that we will receive your returned item, so track it, please!